CSR

An empowering HR policy for all employees

• during personnel selection, great importance is given to the match with the Anchr culture and core values
• through a refreshing HR approach, identification with the company values is strengthened
• intensive coaching programs help to boost employees' motivation
• personal development plans include development goals and guide long-term career paths
• comprehensive internal/external training and education increase employees' knowledge and engagement
• attention is paid to hybrid working and a healthy work-life balance tailored to the employee
• promotion of start-to-run, start-to-bike, start-to-walk, meditation sessions, sports activities, and providing intensive sports and nutrition coaching
• policy plan for the prevention of burnout and training in stress management
• possibility of external job coaching and the involvement of an internal/external confidant
• promoting communal lunches at work and offering healthy lunches
• setting up a healthy, ergonomic working environment and personal coaching at the workplace
• focus on sustainable employability

• building and maintaining long-term relationships, aligned with the Anchr mission.
• striving for enthusiastic customers and promoters by excelling in customer focus through the implementation of a Customer Delight Strategy
• it is paramount that solutions fully meet the needs of the customer organisation
• our employees' focus on advice, collaboration, and taking initiative
• recognition of the importance of open and honest communication, short and clear communication lines, involvement and engagement of the Anchr management
• adherence to market standards such as project methodologies Prince2, Agile & Scrum
• clear communication regarding project status, potential issues, changes, impact on schedule or budget, risks, etc.
• surveying customer satisfaction in steering committees, user groups, service level meetings, and upon project completion
• annual customer satisfaction survey among the clients of the Anchr software companies; conducted by an independent research agency
• periodic evaluation of service level agreements with the possibility of adjustments and optimisation
• systematic focus on process optimisation and periodic assessment of the alignment with the needs and wishes of the customer organisation

• development of 'paperless' software solutions for clients
• prevention of environmentally and traffic-intensive journeys through the use of professional videoconference rooms & the organisation of webinars
• encouraging the use of less environmentally belastende lease cars
• introduction of charging points for hybrid/electric vehicles in BE and NL
• provision of sanitary facilities and showers for commuting by bike
• choice of energy-efficient lighting and climate control for a healthy workplace
• use of digital documents & workflows and reduction of the printer fleet
• purchase of sustainable consumables instead of disposable goods

• The choice of charities is also determined by the employees
• Increasing team spirit and connection between employees and customers through sports for a good cause
• Supporting charities such as Cliniclowns, Stichting Kinderen Kankervrij, Doctors Without Borders, be-TSC, Harold van Zundert Foundation.